Legal Policy

The Bitdrive StarRide platform is owned and operated by Bitdrive Technologies Pvt. Ltd., a private limited company duly incorporated under the Companies Act, 2013. The company is registered with the Registrar of Companies, Kerala and Lakshadweep.

The Bitdrive StarRide platform, including its mobile applications, website, APIs, and all related digital infrastructure, is provided on an "as is" and "as available" basis. Bitdrive makes no warranties, express or implied, regarding the reliability, accuracy, fitness for purpose, or uninterrupted availability of the platform.

While we strive to maintain the highest levels of service quality, we expressly disclaim all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• We do not guarantee that the platform will be free from errors, bugs, interruptions, or security vulnerabilities at all times.
• We do not guarantee the accuracy of estimated arrival times, fare estimates, or route calculations as these depend on real-time factors beyond our control.
• We reserve the right to suspend, modify, or discontinue any part of the platform at any time, with or without notice, for maintenance, updates, or operational reasons.
• Content on the platform, including fare information and driver ratings, is for informational purposes only and may not always reflect the most current data.

All intellectual property associated with the Bitdrive StarRide platform is exclusively owned by Bitdrive Technologies Pvt. Ltd. or its licensors, and is protected under applicable Indian and international intellectual property laws.

Any unauthorised use, reproduction, or distribution of Bitdrive's intellectual property — including scraping, reverse engineering, or creating competing products using our data or design — will be pursued vigorously through all available legal remedies, including injunctions and claims for damages.

To the maximum extent permitted under applicable Indian law, Bitdrive Technologies Pvt. Ltd., its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This limitation applies regardless of the legal theory on which the claim is based, including but not limited to contract, tort, negligence, strict liability, fraud, or any other legal or equitable theory, even if Bitdrive has been advised of the possibility of such damages.

The Bitdrive platform integrates and may contain links to third-party services, applications, APIs, and websites. These third-party integrations are necessary to deliver core functionality and an enhanced user experience. However, Bitdrive does not endorse, control, or assume responsibility for the content, privacy practices, or reliability of any third-party services.

By using the Bitdrive platform, you acknowledge that your interactions with third-party services embedded in the platform are governed by those services' own terms and privacy policies. Bitdrive is not responsible for any data handling, service failures, or disputes arising from third-party services.

You agree to defend, indemnify, and hold harmless Bitdrive Technologies Pvt. Ltd., its subsidiaries, affiliates, directors, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees — including reasonable legal fees — arising out of or relating to:

1. Your violation of these legal terms, our Terms & Conditions, or our Privacy Policy.
2. Your use or misuse of the Bitdrive platform in a manner inconsistent with its intended purpose.
3. Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights.
4. Any false, misleading, or fraudulent information you provide to Bitdrive or to other users through the platform.
5. Any content you submit, post, or transmit through the platform that causes harm to a third party or violates any applicable law.
6. Your conduct during any ride, including but not limited to damage to a driver's vehicle, injury to any person, or violation of traffic laws.

Bitdrive Technologies Pvt. Ltd. is committed to operating in full compliance with all applicable Indian laws, regulations, and guidelines. The following statutory frameworks govern our operations:

Bitdrive shall not be held liable for any failure or delay in performance of its obligations under these terms where such failure or delay is caused by circumstances beyond its reasonable control (Force Majeure Event).

Force Majeure Events include but are not limited to:

• Acts of God, including earthquakes, floods, cyclones, lightning, fire, or other natural disasters.
• Epidemic, pandemic, or public health emergency declared by a competent government authority.
• War, riot, civil unrest, terrorism, sabotage, or acts of a hostile government entity.
• Nationwide or widespread power grid failures, telecommunications outages, or internet infrastructure disruptions.
• Actions, orders, or regulations issued by any governmental, regulatory, or judicial authority that prevent Bitdrive from fulfilling its obligations.
• Large-scale cyberattacks, DDoS attacks, or malicious code attacks on Bitdrive's infrastructure that could not have been reasonably prevented.
• Widespread strikes, lockouts, or industrial action affecting Bitdrive's service providers or communications infrastructure.

These legal terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of India. The following dispute resolution framework applies:

All formal legal notices, complaints, or communications intended to have legal effect must be sent in writing to Bitdrive Technologies Pvt. Ltd. via one of the channels below. Notices sent by email are deemed received on the next business day. Notices sent by registered post are deemed received 3 business days after posting.